Contact

We're here to help!

At Pawelio Pet Store, we're committed to providing excellent customer service and making sure you have the best shopping experience. If you have any questions about your order, our products, shipping, or returns, don't hesitate to reach out.

Get in Touch

Email: pawelioofficial@gmail.com

We aim to respond to all emails within 24 business hours.

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday & Sunday: Closed

We're Happy to Help With

• Order tracking and updates

• Product questions

• Shipping inquiries

• Returns and refunds

• General customer support

Contact Form

You can also use the contact form below. To help us assist you more quickly, please include:

• Your Name

• Email Address

• Order Number (if applicable)

• A detailed description of your inquiry

We'll get back to you as soon as possible.

Our Commitment

At Pawelio, we believe every pet deserves the best. We're dedicated to providing quality products and friendly, reliable support every step of the way.

Thank you for choosing Pawelio. 🐾